Tuesday, December 09, 2008

Less Talking to Reporters, More Talking to the Unemployed

At times like this, I wish I had the new media know-how to splice footage of me watching this WBZ report about the taxed employees of the state's unemployment call centers.

"It takes the kind of person who looks at people like they're people [to do the job]," one woman tells the WBZ reporter.

Yeah, somebody should have told that to the completely unhelpful person who filed my claim a couple of weeks ago.

"Behind every call is someone who is unemployed. And this is their lifeline to the desperately-needed check," the reporter voices-over.

Hey, lady—if it's so damn important, let the workers you interview answer the phone. I called yesterday to get some help on how to claim my severance payment, and I was told to call back because the operators were too busy. So stop asking these people if they cry or pray for the teeming refuse of which I am part, and let them take a call.

I expect to see these people working like children in one of Kathie Lee Gifford's sweatshops. Ten minute lunches, nine hour days, and only one day off per week. Either that, or hire some new people to help ease the load. As more people lose their jobs, these staffers will need all the help they can get to explain the confusing process of collecting unemployment in Massachusetts to callers.

6 comments:

B said...

We have been trying to call to open a new claim for over nine days. Every day. Starting when they open and not stopping until they close. Every single time we're told to call back the next business day by the automated system then hung up on. I mean probably at least a hundred calls. It's insane.

I'm guessing they have some sort of hiring freeze because after this amount of time you'd think they'd ramp up staff to deal with the insane amount of calls due to so many layoffs and companies going out of business.

Finally had to go to a walk in center during the mornnig. Had to put name on list and come back later that afternoon. Success for signing up for unemployment for the first time only ten days after starting to try. What a crazy system.

Mberenis said...

Grrrrrrrrrreat blog!!!
******************************
When was the last time you looked at government grants? With the bailout, there is more money than ever. Don't miss out.

My Grant Blog
*****************************

oakleyses said...

jordan pas cher, louboutin pas cher, louis vuitton outlet, polo ralph lauren outlet online, tiffany and co, longchamp outlet, christian louboutin outlet, louis vuitton, ray ban sunglasses, air max, uggs on sale, nike free, oakley sunglasses, louis vuitton outlet, replica watches, jordan shoes, longchamp pas cher, ray ban sunglasses, michael kors pas cher, tiffany jewelry, oakley sunglasses wholesale, longchamp outlet, christian louboutin shoes, louis vuitton outlet, nike outlet, christian louboutin uk, nike air max, gucci handbags, tory burch outlet, nike air max, ugg boots, oakley sunglasses, cheap oakley sunglasses, prada handbags, polo ralph lauren, replica watches, nike free run, ugg boots, prada outlet, polo outlet, burberry pas cher, louis vuitton, ray ban sunglasses, sac longchamp pas cher, chanel handbags, longchamp outlet, nike roshe, oakley sunglasses

oakleyses said...

sac vanessa bruno, michael kors, ralph lauren uk, kate spade, nike blazer pas cher, burberry handbags, lululemon canada, nike tn, coach purses, north face, coach outlet, vans pas cher, abercrombie and fitch uk, uggs outlet, sac hermes, timberland pas cher, coach outlet store online, converse pas cher, replica handbags, hogan outlet, hollister pas cher, guess pas cher, mulberry uk, nike air max uk, michael kors outlet online, uggs outlet, nike air max, nike air force, true religion jeans, burberry outlet, ray ban pas cher, north face uk, michael kors outlet, michael kors, ray ban uk, oakley pas cher, new balance, michael kors outlet, nike air max uk, michael kors outlet online, polo lacoste, true religion outlet, michael kors outlet, michael kors outlet online, true religion outlet, michael kors outlet online, nike roshe run uk, hollister uk

oakleyses said...

herve leger, lululemon, reebok outlet, ferragamo shoes, wedding dresses, louboutin, longchamp uk, gucci, converse outlet, new balance shoes, mont blanc pens, nike air max, celine handbags, nike roshe run, hollister, nike trainers uk, p90x workout, beats by dre, mcm handbags, converse, nfl jerseys, instyler, nike air max, ralph lauren, valentino shoes, hollister, ghd hair, giuseppe zanotti outlet, abercrombie and fitch, vans, iphone cases, nike huaraches, baseball bats, vans outlet, hermes belt, chi flat iron, hollister clothing, babyliss, asics running shoes, oakley, soccer shoes, north face outlet, ray ban, mac cosmetics, timberland boots, bottega veneta, jimmy choo outlet, soccer jerseys, north face outlet, insanity workout

oakleyses said...

canada goose jackets, canada goose outlet, louis vuitton, ugg pas cher, hollister, doudoune moncler, ugg, ugg,uggs,uggs canada, moncler, louis vuitton, pandora jewelry, replica watches, moncler outlet, moncler uk, barbour, juicy couture outlet, barbour uk, lancel, canada goose, juicy couture outlet, swarovski crystal, pandora charms, louis vuitton, marc jacobs, moncler outlet, moncler, louis vuitton, swarovski, pandora uk, karen millen uk, canada goose outlet, ugg,ugg australia,ugg italia, moncler, ugg uk, montre pas cher, toms shoes, moncler, supra shoes, links of london, canada goose uk, wedding dresses, canada goose, canada goose, thomas sabo, canada goose outlet, louis vuitton, pandora jewelry, coach outlet